The Donor Portal provides donors with secure access to their personal portal, where they can conveniently manage their donations and payment information.

Through the Donor Portal, donors can:

  • Process donations to any participating masjid using the MOHID system.
  • View their donation transaction history.
  • Update their payment information.
  • Manage and update their recurring donation details.
  • Access their donor account and related information in one place.

Existing Donor Portal Users
On Mohid Admin dashboard, go to Settings > Email Settings > Donation Email Template, include the tag {donor_portal_signin_link} in the email template and click the Save button. Now the donors who already have a Donor Portal account can receive the Donor Portal sign-in link through the donation email template.
 
Donors Without a Donor Portal Account
For In-Person and Online Donations, if donors do not have a Donor Portal account then they will receive a Setup Donor Portal email with the instructions.

Control

Expiry

Behavior

 

Signup link validity

 

30 days

The donor must use the signup link within 30 days.

Email verification code

1 hour

The verification code expires after 1 hour.

 

Unverified signup

 

1 hour

If signup is not email-verified within 1 hour, the donor record created for that signup is deleted from the system.


Invitation rule: Donors with transactions in 2026 will receive a Donor Portal signup invitation for the relevant Islamic organization.

Donation History: Only donations from 2026 onwards will be displayed in the Donor Portal.

Accessing the Donor Portal

Each donor has access to their own unique Donor Portal account.

After completing a donation transaction, the donor will receive an email containing a sign-up link to create and activate their Donor Portal account.

Once the account has been created, the donor can sign in to the Donor Portal and manage their donations, payment information, and recurring transactions etc.


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Important: The Donor Portal will display transaction data for 2026.