Follow the steps below to configure and transfer your existing mTAP hub to the replacement units we sent.

Package Contents:
A- Replacement mTAP Hub (with a green dot, indicating the hub is ready)
B- Replacement hub bracket with increased airflow vents to keep the hub battery cool.
C- Green return mailer with a prepaid label applied. (To mail the old hub back to us)

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Step 1 - Connect WiFi:

  • Power on the Hub and wait for the mTAP App to fully start.
  • Once the App shows the QR code, follow the steps below to connect the hub to WiFi (without entering the password on the tiny hub screen)

Step 2 - Transfer Hub:

  • Once the WiFi is connected, the mTAP app will restart automatically, and a QR code will display on the screen.
  • Scan the QR code with your phone.
  • MOHID login page will open. Log in with your MOHID login credentials
  • MTAP setup page will open. In the Setup screen, click the Transfer button

     
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  • A pop-up dialog will appear with a list of existing Hubs configured for your account
  • Select the Hub you want to replace and click the OK button

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  • All the configuration from your hub will be transfered to your replacement hub.
  • This includes the Reader Serial numbers, Amounts, Categories and Type of hub.

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  • Click SAVE to complete the setup.

Step 3 - Connect Readers:

  • Make sure the MagTek DynaFlex2 readers are connected to USB C power cable.
  • For each of the readers, press and hold the power button for 4 beeps (to set the readers in pairing mode). After 4 beeps, let the power button of reader go.
  • Once the readers are in pairing mode, the first LED will start to blink
  • Now restart your new mTAP Hub but pressing the Power button and selecting restart.
  • Once the mTAP app will start, it will automatically connects to the readers.
IMPORTANT: Before restarting the Hub, make sure the readers are in pairing mode, otherwise they will not get connected to the hub. 

Step 4 - Replace Hub bracket:

  • After all 3 readers are connected to the new hub , remove the old bracket from the frame by unscrewing it from the back.

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  • Once the bracket is removed, replace the old hub with the new mTAP Hub sent to you in the package.
  • Use the 3 screwas to attach the new bracket to the frame.
  • Connect the USB C cable again to the hub.

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    Your mTAP Hub is now ready to use with enhanced protection against Battery over-heating and other features.
IMPORTANT: 
Use the Pre-paid Green bubble mailer included in the white package to ship your old mTAP hub back to DeenTek Solutions.
If we do not receive the old hub back, we will charge $99.