Important
The following procedure will assume that the MagTek DynaFlex2 card readers are fully charged. If the readers are not charged , please plug them to a wall charger using the supplied cable and charge the readers for atleast 15 minutes before trying to pair them with the mHub device.


Follow the steps below to connect the MagTek Dynaflex2 readers with the mHub via Bluetooth.

Prerequisites

  • Enable Bluetooth on the mHub device by swiping from the top and tapping on the Bluetooth icon.
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  • The mTAP Hub App should be unpinned
    • To un-pin the mTAP Hub App, swipe your finger from the bottom edge of the Hub screen and without lifting the finger stop somewhere in the middle of the screen.
    • You will see a message that the App unpinned
    • Do not proceed to the Bluetooth Pairing without unpinning the App, the Pairing Popup will be blocked by Android, and the reader will not be able to connect to the Hub.
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  • All the readers should already be added as devices under the mHub in the MOHID dashboard.
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Bluetooth Pairing

Repeat the following steps for each reader inserted in the mTAP

  1. Put the reader in BTLE pairing mode by pressing and holding the power button on the reader for 4 beeps. The first and 4th LEDs will start to blink, indicating that the reader is now in pairing mode.

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  2. Once the reader goes into pairing mode a popup should apear on the top of the mHub screen (mTAP Hub App should be Unpinned as described in the Prerequisites) saying Pairing request  tap PAIR & CONNECT. 
    (If the popup disappears before tapping on the button, swipe down from top corner to see the notifications and the notification should be accessed from there )

     

  3. A popup should apear asking for the PIN to enter. Just enter 000000 (Number 0 to be entered 6 times)

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  4. Tap OK and the reader will connect to the mHub device via Bluetooth

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  5. Repeat this procedure for all 3 MagTek DynaFlex Readers (if you are setting up a mTAP Frame)
  6. For mTAP Lite and mTAP Box, this procedure should be followed only once for the MagTek DynaFlex reader which comes with the package.

  7. After initial connection, the reader will reset within the first 12 seconds. This is normal behavior. Let it reboot and reconnect automatically with the hub before using it first time.

Congratulations !

The MagTek Dynaflex reader is now connected and ready to use.

Pin the mTAP Hub App

Once all the MagTek DynaFlex readers are connected to the Hub via Bluetooth, Pin the mTAP Hub App by following the below procedure.


Troubleshooting

  1. The mHub started to show the error that an incorrect PIN has been entered.

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  • Make sure that the correct device serial number is entered in MOHID 
  • Try to restart the App to reset the memory.
  • If the problem persists , go to Settings (swipe down from top) -> Apps -> mTAP and clear storage .Then restart the App.
2. After putting the reader in pairing mode, it is not getting detected by the mHub and no popup is displaying for Pairing Request
  • Make sure that the correct device serial number is entered in MOHID 
  • Click the refresh icon in front of the Hub from MOHID dashboard
  • This will send a refresh command to the mHub to rescan the nearby Bluetooth devices
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