Admin can copy all successful donation emails and declined notifications to any email address they want.

  1. Go to Settings  
  2. Receipt Settings
  3. Update email address in ‘CC Email Address’ for All Donation Emails
  4. Also update email address in ‘CC Email Address’ for All Declined Transactions Emails.
  5. Click on “SAVE”

Important: For copying declined transaction emails, please make sure you have setup Declined notifications for your donors. Please refer to below mentioned article.

- The declined notification is only sent in case the recurring transaction is failed.
- Declined notification is generated only if email address is present for the donor.
- Declined notification is generated for only Credit Card transactions.